Shipping policy


SYSTEMA SPEC operates on a dual-phase production and logistics timetable: Fulfillment (Production) followed by Transit.

Production & Delivery

All SYSTEMA SPEC products are custom‑made. Please allow 2–5 business days for production before dispatch. Once shipped, domestic orders typically arrive within 3–5 business days via USPS Ground Advantage, Priority Mail, or equivalent. Standard total turnaround is 5–10 business days from the date of purchase.

Shipping Rates

  • Standard Domestic Shipping: Free 

  • Complimentary Shipping: Automatically applied to all qualifying domestic orders.

  • APO / FPO / DPO: We ship to all U.S. military postal addresses at standard domestic rates. Transit windows may vary based on carrier handling. 

  • No international shipping at this time.  

Order Tracking

When production is complete, you’ll receive an email with your tracking number. Please allow 24 hours for initial carrier scan updates to appear.

Lost, Stolen, or Damaged Packages

  • Marked Delivered: If tracking shows “Delivered” but the package is not found, allow 24 hours, check your surroundings, and speak with neighbors. SYSTEMA SPEC is not responsible for theft after delivery.

  • Lost in Transit: If tracking shows no movement for 10+ business days, contact our operations desk to initiate a carrier investigation and authorize a priority replacement.